Railways’ Centralised Enquiry Number


Ministry of Railways

Railways’ Centralised Enquiry Number

The Centralised Enquiry Service on single enquiry number, 139 is operated on Public Private Partnership basis. The entire cost of infrastructure and operation of this service is borne by the franchise out of revenue from call charges. The passengers are being charged the telephone call/Short Messaging Service (SMS) by the Telecom Service Providers (TSPs) 

The following call charges are applicable for calls on 139:- Landline: Rs. 1.20 for a pulse of 180 seconds for calls from Metros cities while from non-metro cities, Rs. 1.20 for a pulse of 60 seconds is charged. Mobile: Rs 1.20 for a pulse of 60 seconds for calls from metro cities and Rs. 2.00 for a pulse of 60 seconds for calls from non-metro cities. 

SMS: Rs. 3.00 per SMS 

The call charges for 139 services are fixed in terms of the agreement between Indian Railway Catering and Tourism Corporation (IRCTC) and the franchisee which was fianlised through a process of open tender. The agreement is valid till January, 2017 and the call/SMS charges are applicable for the period of contract. 

About 6.70 lakh and 2 lakh SMSs are being received on Centralised Enquiry Number 139 every day. 

This information was given by the Minister of State for Railways Shri Adhir Ranjan Chowdhury in written reply to a question in Lok Sabha today. 

Comments

Post a Comment

Popular posts from this blog

Central Government Office Holiday List 2023 - DoPT Order PDF Download

The important nodal Department of Central Government, the Department of Personnel and Training (DoPT) has today published a new list of Gazetted and Restricted Holidays for Central Government Offices located in Delhi/New Delhi to be observed in 2023. Central Govt Holiday India 2023 PDF Download Every year in June, the Department of Personnel and Training (DoPT) under the Central Government will release a new list of holidays to be observed next year for offices in Delhi or New Delhi. Check here is a list of holidays and optional holidays published in the Federal Gazette for 2023. Holidays to be observed to Central Government Offices during the year 2023 F.No.12/5/2022-JCA Government of India Ministry of Personnel, Public Grievances and Pensions (Department of Personnel and Training) Establishment (JCA) Section North Block, New Delhi Dated the 16 June 2022 OFFICE MEMORANDUM Subject: Holidays to be observed in Central Government Offices during the year 2023- reg. It has been de
Read more

7th CPC Pay Fixation on Promotion/MACP Calculator with Matrix Table

Image
7th CPC Pay Fixation on Promotion/MACP Calculator with Matrix Table Pay Fixation on Promotion/MACP Calculator as per 7th Pay Commission with Steps showing in Pay Matrix Table. Pay Fixation: One increment shall be given in the same level and placed equal or next higher amount in the promoted level. Increment: Promotion/MACP during the period from 2nd day of January to 1st day of July will be granted on 1st day of January. From 2nd day of July to 1st day of January will be granted on 1st day of July. In Matrix Table: Step 1: Locate Your Basic Pay in the Matrix Table Step 2: Grant of one increment in the same level Step 3: Locate the equal or next higher amount in the next promoted level Click to Check Your Pay Fixation on Promotion Calculators for CG Employees 7th Pay Commission Pay and Allowances  Calculator for CG Employees Click to read... 7th Pay Commission Pay and Arrears  Calculator for Defence Personnel Click to read... Defence
Read more

Revised Pay Scale from 1.7.2017 for Karnataka Govt Employees

Image
Revised Pay Scale from 1.7.2017 for Karnataka Govt Employees Check Your Revised Pension / Family Pension as on 1.7.2017 REVISED SCALES OF PAY:  The existing scales of pay are revised as specified below:-  DATE OF EFFECT: The revised scales of pay shall be deemed to have come into force with effect from 1st July 2017. The monetary benefit of the revised scales of pay shall be admissible from 1st April 2018. The increase in pay and allowances and pension on account of the revision of scales of pay shall be payable in cash with effect from 1st April 2018.  The revised scales of pay are linked to the cost of living situation represented by the index average of 276.9 points as on 1st July 2017 in the All India Average Consumer Price Index Numbers for Industrial Workers (General) (Base: 2001=100).  The revised pay scales are specific segments of Master scale of pay of Rs.17000-400-18600-450-20400-500-22400-550-24600-600-27000-650-29600-750-32600-850-36000-950-39800
Read more