Railways Provide Increased Accessibility to IRCTC Website for Common Users



Railways Provide Increased Accessibility to IRCTC Website for Common Users

Travel Agents/web Agents Barred From Booking on-Line Train Tickets From 8 Am to 9AM

In a significant initiative to remove the difficulties faced by ordinary common users in accessing the IRCTC website for booking Tatkal tickets and ordinary tickets over internet in the first hour of the booking on the opening day, the Ministry of Railways has decided to bar travel agents, web-service agents/web agents of IRCTC from accessing the website during that period.

Under this decision, which is expected to provide increased accessibility of the IRCTC website to the ordinary users, following instructions have come into operation:-

a) Travel agents/web-services agents/web agents of IRCTC will not be given access to Tatkal booking, through e-ticketing on all days between 8 A.M. to 9 A.M.

b) Travel agents/web-services agents/web agents of IRCTC will not be given access, through e-ticketing, to trains defined in the system on their respective opening day of Advance Reservation Period (ARP), between 8 A.M. to 9 A.M.

This passenger friendly measure comes in the wake of a large number of complaints regarding IRCTC website not becoming accessible to common users at the time of the commencement of the Railway reservation booking in the morning, making it difficult to book e-ticket and Tatkal on-line.

In addition, a drive has also been launched for a period of one fortnight at all major reservation offices to conduct special checks between 7.30 A.M. to 9 A.M. to prevent touts/unscrupulous elements from cornering the seats/berths in the first hour of the opening day of the advance reservation period.

The above measures have been taken to take care of the interests of the ordinary passengers in respect of ticket booking both on-line as well as at the counters and to make sure that berths/seats are not cornered by the touts/unscrupulous elements.

Comments

Pawan Kumar, Dirang, Arunachal Pradesh said…
This is very good decesion of Railways regarding ban of booking tatkal ticket by Agents during 8AM to 9AM
Anonymous said…
very good decision indeed because it will rules out irregularity in ticket booking and provide restriction on tour and travel company
Unknown said…
it is really very bold and good step taken by irctc. it was really very difficult to get a tatkal tickets from irctc bet 0800am to to 0900am for ordinary people. private agents charges more money for getting tatkal on some pretext or other. let us see brokers will not find some other means to hijack tatkal tickets for important trainins. hope irctc will user friendly measures in future. thanks
Anonymous said…
The decision may not be effective. To curb the agents the railways have to make I-Card mandatory while booking which will definitely control.
Paul, Andhra Pradesh said…
Its a good move by the Railway authorities. I am using a Broadband connection but still I have been facing problems while booking tatkal tickets for my personal journey. In addition to this decision, it is also suggested that certain softwares used by some people to speed up connection may also be banned as it disturbed the site bandwith.
Murthy said…
The decision even though it appears to be good. Actually, who is bothered to implement it. It will remain on the paper for publicity purpose. The Railway staff is equally responsibile and encouraging, as they get handsome money (black) everyday during duty hours without any sign of bribery. Even the RPF is contributing some extent to flourish touts. Jai Hind.
This is only the dicission and we have to see as to how they will implement it practically. What about if they start booking after log in as person and not as a broker/agent/web agent. Is there anything to restrict such bookings. These questions needs to be answered by the Govt before announcing such popular announcements.
dmk.murthy
Anonymous said…
IT IS GOOD TO BAN AGENT FOR BOOKING TATKAL TKTS DURING THE 1ST HR OF OPENING DAY. IN FACT TATKAL SHOULD BE BANNED FOR AGENT AS COMMON PEOPLE GOES TO WINDOW FOR BOOKING AND REST NEEY PERSON CAN BOOK TKT ON NET ITSELF,HOWEVER PRACTICAL IMPLEMENTATION OF ORDERS ARE YET TO BE SEEN IN IT'S TOTALITY.
cvsskisorkumar said…
Sir, kindly clarify whether non-entitled officer can travel by air and claim for reimbursement by entitled class of rail ON TOUR.
Unknown said…
Whether Service charges ie. user development fee, passenger service fee etc. levied by Air India on their flight ticket are reimbursible for LTC for central Govt. employees ?

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