Benchmark for processing requests from employees



No.I-17011/11(4)/2008-H.III
Government of India
Ministry of Urban Development
(Housing -III section)
*****


Nirman Bhawan, New Delhi.
Dated:- the 27th Nov, 2008


OFFICE MEMORANDUM


Subject:    Benchmark for processing requests from employees .

       The undersigned is directed to inform that benchmarks for processing requests received in Admn. Division from employees of this Ministry have been fixed. A detailed list of items of work for which benchmarks have been fixed is enclosed herewith for information.



s/d
(Jitender Kumar)
Under Secretary (Admin.)



Sl.No. Item Section Maximum days for processing of request
1 GPF Advance/withdrawal Admn-II 5 days
2 TA Advance Admn-II 5 days
3 TA Settlement Claim Admn-II 5 days
4 LTC Advance Admn-II 5 days
5 LTC Settlement Claim Admn-II 5 days
6 Scooter/Computer/Motor Car Advance Admn-II 5 days
7 Leave Encashment Admn-I/IV 5 days
8 Reimbursement of Children Education Allowance Admn-IV 5 days
9 Permission for medical treatment Admn-III 3 days
10 Reimbursement of Medical Claim Admn-II 5 days
11 Computer/Printer/Photocopier/Telephone complaints Admn-III 2 days
12 Issue of parking lables Admn-III 2 days
13 Issue of temporary pass Admn-III 2 days
14 Issue of permanent pass Admn-III 5 days


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