CSD - UNIT RUN CANTEEN - RIGHTS OF THE CSD CUSTOMER

CSD – UNIT RUN CANTEEN

RIGHTS OF THE CSD CUSTOMER

YOU CAN DEMAND:

Testing of all consumer durables including electrical appliances, in your presence, and to your satisfaction.

• Guarantee cards duly filled, signed and stamped by the unit-run-canteen (URC).

• Replacement of faulty products within warranty period.

• Proper and efficient after-sales service and CSD’s intervention in case of complaints.

• Food articles with adequate shelf-life.

• Consumer promotion schemes as applicable.

• To see Pictorial Price-List and Monthly Bulletins, published by the CSD.

• Information on availability of items Against-Firm-Demand (AFD), like automobiles, televisions, refrigerators, and washing machines.

• Appointment of dealers for AFD items in your town, if it has a major concentration of entitled CSD customers, and if such dealers exist in the civil market.

• Visit to the CSD Area Depot once a month on a date fixed by the Station Commander.

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